At Fern & Fika, operated by Coffee and Plants AB, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use and protect personal information when you visit and interact with our website.

 

1. Who we are

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The website is operated by:

Coffee and Plants AB – Fern & Fika

Organisation number: 559206-0619
Address: Långholmsgatan 11, 117 33 Stockholm, Sweden
Email: hello@fernandfika.se

Coffee and Plants AB is the data controller responsible for the processing of personal data described in this Privacy Policy.

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2. Information we may collect

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Depending on how you use our website, we may collect:

• Your name

• Email address

• Phone number, if you provide it

• Information included in messages you send to us

• Information submitted through contact forms

• Technical information such as IP address, browser type, device type and website usage information

• Information collected through cookies and similar technologies

We only collect personal data that is relevant and necessary for the purposes described below.

Under GDPR, information such as names, email addresses, IP addresses and certain cookie identifiers may constitute personal data.

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3. How we use your information

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We may use your information to:

• Respond to questions and enquiries

• Communicate with you when you contact us

• Provide information about Fern & Fika

• Improve our website and user experience

• Maintain website security and functionality

• Understand how our website is used

• Comply with legal obligations

We do not sell your personal information.

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4. Legal basis for processing

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Depending on the circumstances, we process personal data based on one or more of the following legal grounds:

Consent – when you voluntarily provide consent, for example for certain non-essential cookies.

Legitimate interests – when processing is necessary for operating, maintaining and improving our website and business, provided that our interests do not override your rights.

Legal obligation – when we are required to process personal data to comply with applicable law.

Under GDPR, organisations must have a lawful basis for processing personal data.

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5. Cookies

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Our website is built and hosted using Wix.

Wix uses certain essential cookies to provide website functionality, security and stability. Depending on the features and integrations used on our website, additional cookies may also be placed by third-party services.

Our website may also contain links or integrations to Instagram and Facebook.

Simply clicking a link to Instagram or Facebook will take you to those third-party platforms, which have their own privacy and cookie policies.

If we use non-essential analytics, advertising or tracking technologies on our website, these will be managed according to applicable cookie-consent requirements.

You can manage your cookie preferences through our cookie settings where available.

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6. Third-party services

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Our website may use or link to third-party services, including:

• Wix – website hosting and website functionality

• Instagram – social media

• Facebook – social media

• Other third-party services that may be added to the website from time to time

These services may process personal data according to their own privacy policies.

Wix notes that third-party applications and integrations can introduce additional cookies and tracking technologies to a website.

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7. How long we keep your information

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We keep personal data only for as long as necessary for the purpose for which it was collected, unless we are legally required to retain it for a longer period.

For example, information submitted through a contact form will generally be retained only for as long as reasonably necessary to respond to your enquiry and manage the communication.

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8. Your rights

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Under the GDPR, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your personal data

• Request restriction of processing

• Object to certain processing

• Request data portability

• Withdraw your consent where processing is based on consent

You also have the right to receive information about how your personal data is processed, including the purposes, legal basis, storage period and recipients of the information.

To exercise your rights, contact us using the details below.

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9. Data security

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We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

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10. Contact us

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If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact:

Coffee and Plants AB – Fern & Fika
Organisation number: 559206-0619
Långholmsgatan 11
117 33 Stockholm, Sweden
hello@fernandfika.se

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11. Complaints

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If you believe that your personal data has been processed incorrectly, please contact us first so that we can try to resolve the issue.

You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten – IMY).

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12. Changes to this Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes to our website, services or applicable legal requirements.

The latest version will always be available on this page.